“Our Residential Private Flood Insurance product is designed with the flexibility to customize flood protection to the individual needs of each Massachusetts property owner,” Watje said. “We are happy to provide Massachusetts property owners with the flexibility to customize their flood insurance policy to their specific coverage needs. Watje, senior vice president of private flood at Wright National Flood Insurance Services. “Our mission is focused on expanding the flood insurance marketplace with the addition of innovative private flood offerings that are as unique as the homes they were created to cover,” said James R. Optional Resiliency coverage (rebuilding with flood-resistant materials to decrease the impact of future floods).Loss of Use, Other Structures, and Building Ordinance coverage.Automatic replacement cost on both dwelling and personal property.Higher dwelling limits (up to $1 million).Quoted in less than 2 minutes, bound in less than 5.Admitted and approved by the state’s Department of Insurance.Other key features of this stand-alone flood insurance product include: Thanks to its use of advanced technology, risk selection and model-based rating methods, the Zurich Residential Private Flood Insurance Program can pinpoint risk locations house by house and thereby deliver a uniquely flexible coverage offering down to each individual address. It will be sold exclusively by Wright’s partner agents, and it is one of the first flood products that is filed and approved by the Massachusetts Department of Insurance that also has the financial security of Zurich’s AM Best A+ (Superior) XV rating. Zurich Residential Private Flood Insurance can be purchased to help protect homes against the risk of Massachusetts flooding since most property policies don’t cover the peril of flood. It has previously been launched in Florida, New Jersey, South Carolina, Virginia and California, with anticipated plans to expand to additional states. The first-of-a-kind, stand-alone product opened Sept. Wright National Flood Insurance Services LLC and Zurich Insurance have launched a residential, proprietary Massachusetts admitted private flood insurance program – Zurich Residential Private Flood Insurance. Wright Flood policyholders can also file a claim by emailing or calling 1-80.Product underwritten by Zurich Insurance now available The company also has an online portal at /claims, where property owners that have a Wi-Fi connection following a flood event can open a claim and track its progress online. With both options, users receive automated text responses that assist them throughout the claims process. Wright Flood's other recent claims processing innovations include the company's 'claims via text' option, which allows customers to file a claim by texting 72, and 'status via text' where a claimant can find the date the last claims check was mailed. "Wright Flood has long been at the forefront of technological advancement in the flood insurance industry, and we remain committed to investing in the resources to continue to enhance our flood insurance offering." "At Wright Flood, we believe in making the claims process as easy as possible so that property owners can get back on their feet and focus on what's important after a flooding event," added Patty Templeton-Jones, president of Wright Flood. At the end of the process they will be provided with their claim number, adjuster information, and a reference document advising them of what steps to take next.
WRIGHT FLOOD SERIES
Then, the user answers a series of conditional questions that are personalized based on their responses, and with very little effort a new claim has been opened. Through this process, they will be notified if there is a possible duplicate claim. To file a claim with CLOE, the insured, agent, or third party must first answer a few simple authentication questions.
"CLOE's fully-automated, conversational interface is encrypted, offering users peace of mind that their information is secure, and can be done within a few minutes." "Artificial intelligence tools and chatbots are becoming increasingly popular in the customer service industry and amongst consumers, and we are thrilled to provide for our policyholders another innovative option for streamlining the claims process," said Tim Love, CIO of Wright Flood. The CLOE claims bot can be accessed 24/7 at and on your mobile device or desktop. With this launch, the company adds to its existing array of tech-enhanced claims management tools and becomes the first flood insurance provider to offer this exciting AI technology. 2, 2019 /PRNewswire-PRWeb/ - Wright Flood Insurance is pleased to announce the launch of CLOE the claims bot – an artificial intelligence (AI) chatbot that helps customers efficiently, quickly and securely open a claim online.
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